How to Cancel PayPal Subscriptions?

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By Vinay Khatri

PayPal is a leading payment gateway that is popular all over the world and is used for processing transactions. It offers a convenient and secure way for paying bills online and comes with lots of features.

One key feature offered by PayPal in their customer portal is the addition of the PayPal Billing Agreement through which users are able to renew their subscriptions from various accounts automatically on time. This agreement, also known as a PayPal subscription can also be cancelled at any time directly from the official website of PayPal or by using their mobile application. This blog contains step-by-step instructions for users to cancel PayPal subscriptions along with a lot of other associated information regarding the same.

What Exactly are PayPal Subscriptions?

Paypal has officially defined subscriptions as recurring payments. In simple words, these subscriptions enable users to make timely payments for the services they have subscribed for. If you’re setting up subscriptions for yourself, all your subscribers will receive the bills in a timely fashion along with the configurations you’ve specified. Therefore, at the end of every cycle, you’ll know the individuals who haven’t made payments.

As a general user, you will be able to keep a real-time track of all your online subscriptions and would be able to access the services as soon as they were about to end. In addition, you can easily view all of them at one centralized place at any time of the day through the payment menu.

The best part about this service is that it comes with free trials for allowing users to test things out and also offers an easy way to cancel them anytime the user wants. An individual doesn’t have to call on customer support agents and wait for hours or even days to get it cancelled. Moreover, if you’ve set up automatic payment for services you don’t want in future, you can simply remove that by clicking on certain buttons and prevent future transactions.

How Billing Cycles Work?

PayPal collects the payments from subscribers on the exact day on which the previous billing cycles have ended. These billing cycles can be configured to function on a daily, weekly, monthly, or yearly basis. However, this completely depends upon the terms and conditions of the original subscription.

Steps to Cancel PayPal Subscriptions

1. From PayPal website

If you want to cancel subscriptions via your computer, you have to go through the following process from their website:

  1. Log in to your account on the official PayPal website with the help of the relevant credentials.
  2. Now click on the “Settings” option available on the top right corner of your screen.
  3. From there you have to select the “payments” option and then click on ‘Manage automatic payments’.
  4. With every subscription, you will see a cancel option in the right-hand side corner
  5. Right after clicking on the cancel button, you’ll see a pop-up confirming that you want to cancel all of the future subscriptions for the same or not. For confirming, finally click on the Cancel Automatic Payments.

After following all of the aforementioned steps successfully, you will be able to cancel the Paypal subscription. Now click on ‘Done’ for returning back to the main screen.

2. From mobile application

Cancelling subscriptions through the PayPal mobile application is relatively simple; an individual will be able to experience an interactive interface along with easy navigations at their fingertips. Follow the steps mentioned below to cancel your PayPal subscriptions:

  1. For getting started, open the PayPal mobile application on your device and click on the menu icon placed on the top-right corner.
  2. Here, you have to select the option for automatic payments and select the subscription that you want to cancel.
  3. Just like the desktop version, you will have to confirm that you want to cancel making automatic payments to a particular service provider.

Now that you’ve unsubscribed from that service, you might want to go back to the automatic payments screen by clicking on the ‘done’ option.

PayPal Subscriptions: A Detailed Overview

You can use billing plans for creating billing agreements that are also known as subscriptions. This is basically done for recurring monthly, yearly, or daily payments for the goods or services you’ve opted for. Following is the detailed information about them.

Billing plans

A billing plan is composed of some crucial details related to payments along with payment definitions. Payment definition outlines the duration for which a subscriber is charged. Every subscription plan must have at least one regular payment definition that can be combined with a trial payment definition. These payment definitions further get specified with types to determine whether the payment cycle will be fixed to some rounds or infinite. Following are some optional merchant preferences that they can implement for the billing plans:

  • Change the cost of the subscription.
  • Customize the URLs through which users approve or cancel the subscriptions.
  • Decide the maximum failed payment attempts an individual can make in a single row.
  • Select whether the users can pay the outstanding amount in the next billing cycle. The outstanding amount is the total price that is not transacted by the subscriber in previous payment cycles.
  • Merchants can also opt for allowing users to continue the services even after the failure of initial payment and configure the addition of the outstanding balance in the next billing cycle by enabling the auto-billing option. 

Billing agreements

Right after activating your billing plan, you can further create billing agreements based on those plans. With the help of a billing agreement or PayPal subscriptions, merchants would be able to charge the subscribers for the purchased goods or services. A great example of the same is paying a monthly subscription amount for the online stores based on Shopify.

All of the information for such a billing agreement is received from the respective billing plan. In addition, you’ll also be able to include the preferred shipping fees and taxes. A subscriber must agree to the following points for approving the agreement or PayPal subscription for execution:

  • Your agreements must have links through which subscribers can approve. Also, these links should be tailored with the payment token.
  • Right after approving the agreements, customers have to enter their details along with payment details.
  • Merchants will further execute links and payment tokens and the agreement will finally become the subscription.


PayPal offers a feature of billing agreement known as PayPal subscriptions. This enables users to enjoy services provided by different vendors by paying for them automatically in a weekly, monthly, or yearly cycle.

An individual can cancel the PayPal subscriptions anytime by following certain steps that are mentioned in this blog. You can do this either from PayPal’s official website or from their mobile application at your convenience.

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